Terms and conditions

Terms and conditions

1 General
The contractual partner for the training courses, workshops and seminars offered by Gay Love Spirit (hereinafter referred to as GLS) is GLS Neue Energie GmbH, Postfach 61 30 57, 10941 Berlin. All services within the scope of the events of GLS are based on these General Terms and Conditions. By registering, the participant accepts these General Terms and Conditions of Participation. They shall also apply to all future business relations, even if they are not expressly agreed again.

2 Registration
Registration for events can be made electronically (0nline) or in writing (letter or e-mail). As the number of participants for GLS events is limited, registrations will be considered in the order in which they are received.

2.1 Online registrations and payments by credit card

Online registrations require immediate payment by credit card (Mastercard/Visa/American Express). GLS assures the confidential handling of all data obtained from the cardholder. The debit will be made under the discreet name " GLS_Neue_Energie " on the credit card statement. At the e-mail address info@gaylovespirit.org, the cardholder can request information about online payments made up to 90 days in the past. During the payment process, the cardholder's data is transmitted in encrypted form using SSL technology. Once payment has been made by credit card, the customer will immediately receive confirmation of registration and access data for the workshop as well as a payment receipt by e-mail.If, in the case of credit card payments, no confirmation is received by e-mail within 1 hour, we ask the participant to look in the spam folder. If no confirmation can be found there either, please send us a message. Messages sent by email to info@gaylovespirit.org will be processed as soon as possible, usually within one week at the latest. In urgent cases, please call the booking office.

2.2 Online registrations with bank transfer as payment method In the case of electronic registrations via the website, the participant will immediately receive an email to activate the booking and settle the payment. Incoming payments are usually checked by GLS once a week. After registration of the payment by GLS, the participant will receive a confirmation by email.
Bank details:

IBAN: DE33 1101 0101 5894 8310 34,  SWIFT BIC SOBKDEB2XXX (Beneficiary: GLS, Bank: Solarisbank SE, Curvystr 36, Berlin)

3. Deregistration
Cancellations or rebookings for another date must always be made in writing (by email to info@gaylovespirit.org). If the participant cancels an event without providing a replacement participant, the participation fees will be credited as follows: Up to 3 months (=90 days) before the start: 100%; up to 2 months (=60 days) before the start: 75%; up to 1 month (30 days) before the start: 50%. No refund is possible after this. If the participant withdraws from the course at their own request, no refund of the course fee is possible either. If the participant has chosen the supporter rate, 100% will be refunded up to 1 month before the start of the course and 75% up to 7 days before the start of the course by issuing a voucher. 
The following applies to booked training courses: The relevant point in time for cancellation/withdrawal is the start of the first training module. If a training course is discontinued at the participant's own request, no reimbursement will be made for modules not attended. After consultation with the training manager, it may be possible to arrange for the course to be continued at a later date. If payment by instalments has been agreed, this will remain valid even if a participant discontinues the training course at his or her own request. 
A processing fee of 35 euros will be charged for each refund by bank transfer to the participant's account or by credit card reversal. In the event of a large number of cancellation requests (for example, during pandemic waves), the refund of the participant fees may take several weeks. 
Possible goodwill arrangements:
1. If the participant can prove that he/she fell ill shortly before the seminar and is contagious, we will issue a voucher for the full course fee without deducting a processing fee. Further goodwill arrangements are excluded.
2. If we issue a voucher for other reasons of goodwill, a fee of 25% will be charged, which we will deduct from the voucher credit.

4. Relocation or cancellation by the organiser
GLS is entitled to relocate events, e.g. to a larger event room if the number of participants is high. For good cause - including illness of the event leader or insufficient number of participants, as well as in cases of force majeure - the event may be rescheduled or cancelled against full refund of fees already paid.In the event of a postponement or cancellation, GLS shall not be liable for the reimbursement of tickets/travel costs booked but not used. As a gesture of goodwill, GLS may, upon request, issue a voucher upon presentation of the unused tickets in this case, which can be redeemed for other bookings with GLS. Furthermore, GLS is entitled to have the events held by other event managers as a substitute so that an event can take place as planned.

5. physical limitations and behaviour of the participant
5.1 Physical limitations
In our workshops we work a lot with movement and breath. If the participant has serious physical limitations, please clarify with their doctor or therapist what they should be aware of when participating. As a rule, questionnaires are sent out before the start of longer workshops in which the participant is asked to declare his or her physical condition. If no questionnaires are sent out, GLS should be informed by email in good time (at least 6 weeks before the start of the event) of any restrictions to mobility, performance or other limitations. Should we come to the conclusion that the event chosen by the participant does not fit into his/her current life situation, we reserve the right to refuse participation. In this case, we will either recommend another event from our programme or another offer which will most likely support the participant better, against reimbursement of the amount already paid.
5.2 Behaviour
Should the participant's behaviour significantly disrupt or endanger the course of the seminar, the seminar leader can exclude the participant from the further course of the event. This includes in particular
- sexual harassment
- disparaging verbal remarks
- compulsive behaviour which interferes with or endangers the course of the seminar
- repeated violation of instructions and requests of the seminar leaders
- Consumption of alcohol or drugs during the event or showing up at the event under the influence of alcohol or drugs.
In the event of exclusion, the course fee will not be refunded.

6 Liability
6.1 GLS is not liable for the loss of personal items at events (wardrobe, loss, forgetting, theft). Participants are requested to take care of valuables and wardrobe themselves.
GLS shall only be liable to the participant for all damages arising, irrespective of the legal basis, in accordance with the following provisions:
6.2 GLS shall be liable in accordance with the statutory provisions in cases of intent or gross negligence, including intent or gross negligence on the part of GLS's representatives or vicarious agents. Apart from that, GLS shall only be liable under the Product Liability Act, for injury to life, limb or health, for culpable breach of essential contractual obligations or insofar as GLS has assumed a guarantee for the quality of the performance. However, the claim for damages for breach of material contractual obligations shall be limited to the foreseeable damage typical for the contract. This shall also apply to a participant who is an entrepreneur in cases of gross negligence. However, liability for damage caused by the performance of GLS to the customer's legal property, e.g. damage to other property, is excluded altogether. The provisions of sentences 3 and 4 of this paragraph shall not apply in cases of wilful misconduct or gross negligence or in cases of liability for death, personal injury or damage to health or in cases where GLS has given a guarantee as to the quality of the performance. 6.3 The provision of the preceding paragraph extends to damages in addition to performance and damages in lieu of performance, irrespective of the legal grounds, in particular on account of defects, breach of obligations arising from the contractual obligation or tort. It also applies to the claim for compensation for futile expenses. However, liability for delay shall be determined in accordance with paragraph 3, liability for impossibility in accordance with paragraph 4. 6.4 GLS shall be liable for delay in performance in cases of intent or gross negligence, including intent or gross negligence of GLS's representatives or vicarious agents, in accordance with the statutory provisions. In other cases of delay in performance, the liability of GLS for damages in addition to and in lieu of performance is limited to 50% of the value of the part of the performance affected by the delay. Further claims of the customer are excluded - even after expiry of a time limit set by GLS for performance. However, the above limitation shall not apply in the case of liability for injury to life, body or health. 6.5 If performance is impossible, the participant is entitled to claim damages in accordance with the statutory provisions. However, the participant's claim for damages in addition to or instead of performance and for reimbursement of futile expenses shall be limited to 10% of the value of that part of the performance which cannot be rendered due to the impossibility. Further claims of the participant due to impossibility of performance are excluded. This limitation shall not apply in cases of liability for intent, gross negligence or injury to life, body or health. The participant's right to withdraw from the contract remains unaffected.

7 Miscellaneous

7.1 German law shall apply exclusively. In the case of participants who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the state in which the consumer has his habitual residence.

7.2 The place of jurisdiction for all disputes shall be Berlin, insofar as the customer is a merchant, a legal entity under public law or a special fund under public law or the customer does not have a general place of jurisdiction in the European Union or the place of residence or habitual abode is unknown at the time the action is brought.